Uncategorised – Page 7 – Hi Residential

9th April Uncategorised

Choosing a Letting Agent: What SE18/SE28 Landlords Need to Know

Choosing a Letting Agent: What SE18/SE28 Landlords Need to Know How can you spot a top letting agent from a master of…

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9th April Uncategorised

A Quick Guide to Buying Your First Property

A Quick Guide to Buying Your First Property If you’re thinking about buying your first home, congratulations! You’re about to…

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9th April Uncategorised

What SE18/SE28 Football Fans Need to Know about the Women’s World Cup

What SE18/SE28 Football Fans Need to Know about the Women’s World Cup An incredible summer of sport is about to get even…

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9th April Uncategorised

Tenants’ Guide to a Safe and Relaxing Summer

Tenants’ Guide to a Safe and Relaxing Summer At last summer is here, so what are your plans? Have you…

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9th April Uncategorised

How an SE18/SE28 Estate Agent Could Help You Sell Your Home

How an SE18/SE28 Estate Agent Could Help You Sell Your Home If you’re selling a property, you’ve got a big decision to…

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9th April Uncategorised

he Best Online Accounts for DIY Hacks and Help

The Best Online Accounts for DIY Hacks and Help If you’ve got wonky shelves or pictures that you keep meaning…

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9th April Uncategorised

Best Ways to Contact Your SE18/SE28 Landlord

Best Ways to Contact Your SE18/SE28 Landlord Problems in the home are a nuisance. Like when you’ve got a leaky…

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9th April Uncategorised

Should You Renovate Your SE18/SE28 Property Before Going to Market?

Should You Renovate Your SE18/SE28 Property Before Going to Market? Before selling your home, you might be thinking about ways…

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9th April Uncategorised

Guide to Creating a Dog-Friendly Garden

Guide to Creating a Dog-Friendly Garden Are there hidden hazards in your garden that could make your pooch ill and…

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9th April Uncategorised

Keep It Formal – Why You Should Maintain a Professional Relationship with Tenants As a landlord, it’s important to build a good relationship with tenants. You want them to feel comfortable in their new home and to care for it, pay rent on time and generally have a successful tenancy period. But what makes a good relationship? Unless you’re renting a property out to friends or family, it’s likely you won’t have met your tenants before. So, while it’s important to introduce yourself and maintain a good line of communication, there is a danger of becoming too friendly with them. And once you’ve crossed that boundary, it could cause a lot of problems (and awkwardness). In this quick read, we look at the do’s and don’ts of maintaining a professional relationship with tenants. Introduce yourself If you used an agent to find the tenants but intend to self-manage when the tenancy starts, it’s always a good idea to contact the tenants and let them know that you’re their landlord. Whether you want to do this face to face or via a call, it’s important they know how to get in touch with you. This is also a good time to let them know your working hours and how to contact you in the event of an emergency. Messages/emails If you have more than one tenant living in a property, it may be useful to set up a group for messages or emails. A WhatsApp group is a good way of communicating; however, it may also leave you open to receiving non-urgent messages over the weekend or late at night. Make it clear when you will be available to respond to queries. Also, make sure you respect their timings. If you have a non-urgent request, contact them during working hours instead of evenings or weekends. Social media Should you befriend your tenants on social media? While there are no rules against it, it may seem intrusive if you were to add them onto your social accounts, as if you’re trying to keep an eye on them. Similarly, if a tenant adds you, you might want to think twice before you accept their request. You’re not friends, you’re in a business relationship. When entering a contract with a tenant, you’re in a legally binding agreement. There could be future disputes between you and them regarding issues with the property or rent payments. By adding them on social media, you’re crossing a line between personal and professional, so it’s important to stay mindful of this. Use your agent Letting agents are trained and experienced in dealing with tenants, issues that arise with payments, deposits and disputes. They can help maintain a professional distance from your tenant, so it’s a good idea to work with them. Speak to your agent about what they can and can’t help with. They’re also a great source of knowledge if you need assistance with a tenant. Looking to rent out a property? Contact our team at Hi Residential today.

Keep It Formal – Why You Should Maintain a Professional Relationship with Tenants As a landlord, it’s important to build…

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Small Gestures, Big Impact: It’s Random Acts of Kindness Day

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Small Gestures, Big Impact: It’s Random Acts of Kindness Day

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What You Should Know before You and Your Partner Live Together

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